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New Help Page for FAQs and Customer Service

Have a question? Visit our new Help page!

Here you'll find a list of FAQs, as well as a searchable knowledge base, that can help answer most questions you might have regarding our products, crowdfunding campaigns, and webstore.

Should you not find the answer to your question, you can contact us using the form on the same page.

Customer Service as of February 2, 2021

Additionally, please note that starting today, we are using a new helpdesk solution for customer service inquiries, which is connected to the Help page form mentioned above.

Therefore, all customer service inquiries, along with general inquiries, should be sent in using the form on the Help page.

If you've contacted us at our old customer service email address, you will receive a similar notification to advise you of this change. We will reply to any queries sent there prior to February 2, 2021, but afterwards we'll ask that you use the Help page as the old inbox will no longer be monitored.

Thank you!

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